General FAQ

There Are Over 100 Cannabinoids Found Throughout The Plant. The CBD Can Be Extracted From Hemp, Parts Of CBD Are Taken From The Flowers, Shoots And Stalks. CBD Is Non-Psychoactive And The THC Concentration Is Very Low. The Legal Concentrated Amount Of THC To Be Found In Hemp CBD Is .3%

Ever Since The Farm Bill Was Passed On Dec. 11th, 2018 It Has Brought On The Legalization Of Hemp Once Again For All States. Check With Your Legislation In Your Area To Determine The Laws.

Even though the farm bill was approved to make hemp legal federally in the USA, the waters are still murky. As many businesses have to understand compliance. We do our best to be compliant in our practices to ensure we meet regulatory standards. Please contact us if you should have this problem when purchasing.  

Everybody Reacts To CBD Oil Differently And There Are Many Types To Choose From. Ultimately it depends on whether you want it to be strong, flavored, and quick to absorb. The best way to know is to test as everyone is affected differently. 

We carry various products that allows you to use it in many different ways. We carry tinctures, topicals such as salves and lip balms. 

All products are tested for quality and proper amounts of CBD and to ensure they are free of pesticides, mold, heavy metals and other harmful elements that sometimes get into products.

You can see 3rd party lab results here.

labtested

In Beautiful Florida as well as Colorado Springs, the flagship of high-quality hemp. 

No, all products are sourced from hemp which provides a standard of .3% THC or less. This amount is not enough to give the feeling of being high. 

All products with THC can make you potentially fail a drug test, there are trace amounts in full-spectrum as well as broad- spectrum products. 

Methods Of Payment

For those that aren’t aware, processing is difficult to acquire for CBD merchants, the main methods of Stripe and Paypal currently do not accept CBD merchants. We apologize for the inconvenience, but as our business continues to grow and evolve we strive to offer the best safe solutions for our customers. 
 
Here are some questions you may have when considering to purchase. Below are the variety of payment methods we accept.

Current Payment Methods

1. Mastercard/Visa

2. ViaBill – Only available to US Customers Only

An alternative solution for payment.

Help manage your payments by making them in installments without added fees or interest. We take the stress away, we know CBD can be expensive. We can help by making it easier and affordable for you by allowing you to make payments so you can concentrate on feeling better.

For more details on ViaBill see their FAQ page. ViaBill charges no fees or interest, it is free to sign up to. 

VIABill

3. Money order or cashier check

Contact us for assistance in setting this up contact [email protected]

FAQ Shipping

Currently we ship to the following countries: United States, United Kingdom, Ireland, Australia, Italy, Switzerland, Spain.

Note: ViaBill is only available for US Customers.

Parcels are typically shipped out within 24hrs if within the states you may receive your package within 3-7 business days.

If shipped internationally, depending on customs it could take anywhere from 10-21 days to receive your package. 
The Relief Leaf will not be liable for products that do not pass through customs. Please ensure you are aware of the legislations in your country.

Please Email Us At [email protected] So We Can Address Your Issue As Soon As Possible. 

All Claims For Damaged Product Must Be Made Within 48 Hours Of The Products Arrival At Your Location. Please Contact Us And Provide Detailed Information For Any Product Damaged During Shipping Within That Time.

We will accept returns within 30 days of purchase. Your acceptance of the terms of purchase means you agree to and understand the refund policy.

You must contact us prior to shipping your item to us in order to process your refund. Please send inquiries for returns to [email protected]

You can see further details here