Shipping & Refund Policy
- Returns are permitted within 14 days.
- Returns must be unused and unopened.
- Shipping costs will not be refunded.
- Customer is responsible for the return shipping costs.
- Refunds will not be issued until the product has been received.
- All refunds require RMA
- Disposition of unopened refunded products to be decided.
- There is a 30% restocking fee for all product returns.
A refused product will be credited less 30% restocking fee, freight and handling charges.
If the apartment/suite number is not included or an incorrect postal code is provided and reshipping is required, there will be a reshipping charge equal to the original shipping charge added to the client’s credit card. There will be a 20% restocking fee for all packages returned to Manufacturer due to an incorrect address being supplied.