Refund Policy

Shipping & Refund Policy

  • Returns are permitted within 14 days.
  • Returns must be unused and unopened.
  • Shipping costs will not be refunded.
  • Customer is responsible for the return shipping costs.
  • Refunds will not be issued until the product has been received.
  • All refunds require RMA
  • Disposition of unopened refunded products to be decided.
  • There is a 30% restocking fee for all product returns.

Refused Orders:

A refused product will be credited less 30% restocking fee, freight and handling charges.

Incorrect address:

If the apartment/suite number is not included or an incorrect postal code is provided and reshipping is required, there will be a reshipping charge equal to the original shipping charge added to the client’s credit card. There will be a 20% restocking fee for all packages returned to Manufacturer due to an incorrect address being supplied.

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